Just how often are you forced to produce signed dockets in order to get paid? How much time and cost is spent in your organisation filing and retrieving signed documentation?

The proof of delivery system has a vision of resolving this problem in a very simple way. Document management systems operate quite like a photocopier where you place the items into a tray and it just reads a batch of them one at a time. The difference being that the document management system will store a ‘photocopy’ of the document. The physical document can then be indexed and filed.

Then when a customer requires a copy of a docket, the system will have indexed the docket using the customer, contract and invoice numbers. The ‘photocopy’ will then be available for a credit controller to send to a fax machine automatically. Alternatively, the copy document can be e-mailed to the customer. This will eliminate the tedious search, photocopying and faxing that happens at present.

It may also be useful to provide the customer with access to the ‘photocopies’ in your internet site. In this situation, the customer can view their account. Then can select an individual invoice and navigate down to view the copies of all the documentation associated with the contract.